Frequently asked questions

Find clear answers to common questions about our mobile massage therapy treatments across the North West. Discover what to expect, how to prepare, and how Bijou Massage brings personalised luxury directly to your home.

Everything you need to know

We want your mobile massage experience to be seamless, calming, and tailored entirely to you. Here are the answers to our most frequently asked queries.

What areas do you serve?

Bijou Massage provides mobile massage treatments throughout the North West of England. Travel within our regular local service area is included in your treatment price. If you are located outside our core coverage area, please get in touch before booking so we can confirm availability and provide details of any small additional travel fee.

How do I prepare for my appointment?

Very little preparation is needed on your part. We simply ask that you provide a quiet, warm room with enough open space for our professional massage table. We recommend wearing comfortable clothing beforehand and turning off mobile phones to ensure complete relaxation.

What equipment do you bring along?

We bring everything required to recreate a tranquil spa setting in your own home. This includes a comfortable portable massage table, freshly laundered quality towels, and carefully selected, allergy-free oils. All you need to do is unwind.

What should I expect during a mobile massage?

Upon arrival, we begin with a brief consultation to discuss your focus areas and tailor the session to your preferences. You will be given full privacy to undress to your comfort level and position yourself under the towels. Professional draping techniques are used throughout to ensure your modesty and comfort at all times.

How do booking, payments, and cancellations work?

You can easily book online or reach out via our contact page. Payment terms and details are confirmed at the time of booking. If you need to rearrange or cancel your appointment, please give us as much advance notice as possible to allow other clients to book that time slot.

What if I have medical conditions or injuries?

Before your treatment, we will discuss any relevant medical conditions, recent injuries, allergies, or medications. This ensures your massage is carried out safely and effectively. If a specific condition means massage therapy is not advisable, we may suggest seeking medical advice prior to your appointment.

How is my privacy and discretion handled?

Your comfort, dignity, and privacy are paramount. Every consultation and all personal records are handled with the highest level of discretion and treated as strictly confidential in accordance with professional massage therapy standards.

Are your treatments suitable for sensitive skin?

Yes. Bijou Massage uses premium, hypoallergenic, and allergy-friendly massage oils. If you have known allergies to specific plant extracts, nuts, or scents, please let us know during your initial consultation so we can accommodate your needs.

Ready to experience pure relaxation?

Indulge in tailored, affordable mobile massage treatments in the comfort of your own home. Book your bespoke session today or get in touch with any further questions.